Category: STAFF BLOG

  • WorkFlowy: Notebook Paper – In Your Internet Browser!

    WorkFlowy: Notebook Paper – In Your Internet Browser!

    Today, I came across an amazing new web application called WorkFlowy. It is like having a never ending sheet of paper on your computer. For me, that is priceless. Let me tell you why. As a designer/developer, I am always on the lookout for a great way to keep up with my project tasks more efficiently. I’ve gotten into a nice habit of keeping lists in a designated notebook, but as a perfectionist, I tend to spend more time on the lists than the projects LOL! When I run out of room in the space I left under a bullet point for notes, I write out a completely new task list.

    I have to keep track of hex codes for each color and all font names I use in a project, login credentials, hyperlinks to sites my clients request that I draw inspiration for their design from, and of course all of the necessary steps I have to take to complete the processes required for each specific project. That’s a lot to keep track of — and when I’m hopping back and forth between 8+ projects (which is typically the case), I need a simple way to know where I left off when I come back to complete a task!

    I’ve tried using Microsoft OneNote but it’s far too feature rich and I don’t want to have to run an entire program just to access a list. My browser is always open, so the fact that WorkFlowy runs on the web is awesome. It’s simple, yet powerful and helps keep me organized — I can scratch through completed items to keep track of what I’ve done and what’s left to do, expand and collapse items depending on what I need to see at the moment, and it’s all laid out on an interface that is no different than your common text editor. One word: SCORE!!!

    Some features I would love to see added to WorkFlowy:

    • Print capability for those days when I’m working at the park without WiFi available — that way I won’t have to write out client preferences and other specifications for graphics or coding I’m working on before I leave!
    • Export to text file function (or at least viewable in formatted text so that it’s copy/paste-able) because I like being able to have a local copy of everything!
    • Multiple list management, in case I don’t want everything in one list.
    • Embeddable lists so I can make certain lists viewable in my design site sidebar, or perhaps even on password-protected pages of my design site so that each of my clients are able to access lists pertinent to their projects.
    • Ability to duplicate bullets (would be great to have a “duplicate” command in the options box where currently you can add a note, complete a tast, or delete the selection) because many of the tasks I perform aren’t project-specific meaning that the same tasks have to be carried out for every project of a certain type; that would keep me from having to keep typing the same thing over and over or being forced to highlight, copy, and paste. Yep, clicking one button to make the same task appear again so that I can drag it where I need it to go would be perfect :)

    With those features, WorkFlowy would go from awesome to awesome-r. Even as it stands now, I’m in love.

  • Tips for Clients Who Contract Work-At-Home Professionals

    Tips for Clients Who Contract Work-At-Home Professionals

    If you are a work-at-home professional, you’ll want to read Tips For Work-At-Home Professionals. If you are a client, continue reading the article below for some useful advice when conducting business online.

    1. Do your research. Would you buy the first house you see? Would you lease the first vehicle you come across? Some people spend more time deciding on which brand of sugar to purchase than they do which individual or company they desire to entrust their online presence to! Just because someone has good pricing, good terms, and a nice portfolio doesn’t necessarily mean they are reputable. Find out what their policies are regarding references. Ask around about them — social media is a powerful tool. Search Twitter using keywords that match their business name. Look through their portfolio and see if you can contact a random client by locating their website to inquire about their experience. Whether it was wonderful or horrible, most people are more than happy to divulge that information, especially if the company happens to offer referral bonuses!
    2. Be reasonable and perhaps even somewhat flexible. More and more people are doing business with individuals who work at home. Why? Because generally they are more accessible, less expensive, and willing to go the extra mile for their clientele. I have no problem catering to a 2am client with a crisis if I happen to still be awake. This being said, one must also take into consideration that in addition to being businesspeople, we also have lives — lives which, from time to time may interfere with our accessibility and perhaps even our work schedule. We all know that most benefits require us to make small sacrifices… one of the sacrifices you may have to make in order to reap the mountain of benefits you experience from contracting work-at-home business owners’ services is that you may experience delays. You should expect any delays to be communicated to you as quickly as possible. If you are asked to extend the target deadline and it is at all feasible for you to do so, you should be willing to grant an extension for appropriate circumstances. You may even be able to talk them into including a little something extra for the inconvenience :) I’ve been personally known to extend hosting for up to an entire year for patient clients who understand that life happens!
    3. Be receptive! We all have our preferences, and that’s great. There is nothing wrong with knowing exactly what you want. However, I’ve seen clients totally butcher amazing work and turning it into something the designer cringes at the thought of attaching their name to! Respect the experience and expertise of the people you trust to make your blog or website look good and give serious consideration to their insight and feedback. Let them take your ideas and translate them visually… and aesthetically. Just because you may like something doesn’t mean it looks nice and when it comes to online presence, it is important that the visual translation of your ideas ends up being something attractive and appealing. Something to basic won’t hold anyone’s attention very long, but something too busy will wear them out before they make it halfway through your site. Let the professional you choose assist you in deciding on what works — and what doesn’t! In the end, it’s always up to you, but being receptive of their input will benefit you greatly.
    4. Communicate clearly and thoroughly. Explain what you want in detail and avoid supplying one-word answers or answering questions with a simple yes or no. Most of the time, when you contract services you will receive a survey of some sort or at least a simple questionnaire. This is meant to relate more information about your project and provide a more insightful glimpse into where you want to go with it. For example, answering ‘What is your favorite color?’ by saying, ‘Blue,’ or ‘Have you ever had a website or blog before?’ by saying, ‘Yes,’ doesn’t tell someone much about you. Explain what shade or shades of blue you enjoy and give a little more of an idea of the type of website or blog you’ve operated or been associated with in the past. Things like this may not seem like much to you, but they communicate critical information to us!
    5. Read the terms of service or terms of use as well as any other posted policies thoroughly. If you are unable to find terms of service on a business website, request a copy prior to contracting services. Many terms stipulate that by requesting and/or approving a quote, submitting payment, or engaging in any sort of business directly with the company, you are bound to adherence to their terms regardless of whether you have read them or not… therefore, make sure you have read and fully understand them. If you have any questions, ask beforehand. If you believe the terms are unfair or will not protect your interest in the event something goes wrong, ask if their terms are negotiable. If not, keep looking until you find someone with more reasonable terms. When you feel uncomfortable, it’s always better to shop around. However, if the company has a solid reputation and a satisfaction guarantee, you are probably safe with more strict terms because any type of guarantee on services requires that they protect themselves from being taken advantage of.

    Recommended reading: check out The Four C’s of Successful Working Relationships!

  • Tips For Work-At-Home Professionals

    Tips For Work-At-Home Professionals

    Being that I am a work-at-home mom, I spend a lot of time online — I go to school online, have conducted web, graphic, and virtual assistant business through eDesign-Pro since the beginning of 2005, and have developed friendships and partnerships by connections I’ve made through social media. I have a network full of other business minded mamas (and papas)! Because of the growing blogosphere and the desire of parents to be able to support their family with incomes generated from the comfort of their homes, there is a sort of “underground” economy developing through ecommerce between mom-and-dad-owned online businesses and the clients who contract our services.

    Lately, I’ve recognized a complete disregard for standard business practices and it seems necessary to make a few points on both sides of the debates I’ve seen take place. Because I am a designer, many of these will cater directly to my industry but most of the advice here should easily be cross-applicable to other professions as well. If you’re a work-at-home professional, continue to the article below. If you are a client, you’ll want to read the Tips For Clients Who Contract Work-At-Home Professionals!!

    1. Be professional. I had a friend tell me about an experience she had with a designer who treated her rudely, talked to her like a child because she was unfamiliar with the new platform she was moving to, and conducted business very fleetingly without any defined priorities. When you market yourself as a professional, it doesn’t matter if you are working at home or in a business environment — your practices and your communication should be defined, particular, and straightforward. Respect your clients in your dealings with them. It only takes a few seconds to proofread an email and assign an appropriate subject line. Small details like this reflect well on your business.
    2. Execution is crucial. We know as work at home parents, things can — and often will — come up. When you are scheduling jobs, don’t overextend yourself. Make sure you are allowing enough wiggle room so that when life happens, it doesn’t affect your ability to deliver on time. In those times when life throws its curve balls and you have no choice in late execution, communicate unexpected delays in a timely fashion to your clients so that they aren’t caught off guard at the last moment. As soon as you know their project won’t be complete when expected, so should they! Also, know what your clients needs are when you start. If a client is meeting an event deadline for a new website launch, that information allows you to reprioritize so that important dates aren’t neglected when deciding how to rearrange projects and discerning between which ones have target dates that can be pushed back and which ones cannot.
    3. Treat every client like your best ever. Word of mouth travels at the speed of light! If you make it a common practice to treat every client and prospective client as though they’ve been doing business with you for years, chances are eventually that will be the case… and more importantly, they will be more likely to confidently recommend you to others as well.
    4. Develop terms of service and/or terms of use and have them readily available. Your potential clients should be able to locate and access your terms without having to request them or click some tiny little hyperlink contained in your fine print. Post your terms in a conspicuous place. This saves time for everyone involved because they should have a firm understanding of how you conduct business before even contacting you, and in the event they are unwilling to adhere to your terms, they won’t even waste time bothering to contact you in the first place. Make sure your terms are clear, concise, and reasonable. Anything too stringent may be losing you significant revenue.
    5. Be willing to learn. Occasionally you will come across a client who has a project that will challenge you. When you’re met with completing a task you are not entirely familiar with or knowledgeable about, don’t be afraid of reaching out to others in your field or even consulting your favorite search engine in order to find the answers. There is a plethora of resources available online. Take advantage of them! This will help you in the future and will you to presently — and continuously — provide quality work to your clients.

    Recommended reading: check out The Four C’s of Successful Working Relationships!

  • The Four C’s of Successful Working Relationships

    The Four C’s of Successful Working Relationships

    The following are considerations that came about as I published Tips For Work-At-Home Professionals and its counterpart, Tips For Clients Who Contract Work-At-Home Professionals … be sure to check them both out once you reflect on these:

    1. ClarityDocument everything with extreme detail and in writing. It will ensure clarity and protect both parties in the event that there is a dispute. I tend to conduct consultations strictly through email so that everything I tell a client is accessible later on should a problem or question arise.
    2. CommunicationConsult one another and make decisions as a team. If you have a telephone conversation, an email should immediately be drafted following the conversation which summarizes each thing discussed and the client should be required to acknowledge receipt of it and confirm its contents so that there are no misunderstandings. When making any decisions about a project, the client ultimately has the say-so but in an ideal situation, careful consideration is given to insights from both the client and the professional.
    3. CompassionBusiness isn’t always just business. Sometimes people deserve a break; understand when something unexpected happens and try to work around it as best as possible.
    4. CompletionIn the end, business is just business. Get the job done and do it well. Businesspeople, maintain contact with your clients throughout the process and let them know when the project is complete. Clients, offer to provide a testimonial about your experience and if you were satisfied, tell your friends and family. Work at home professionals depend on word of mouth advertising over any other form of promotion!
  • ‘DROID: Ten FREE Must-Have Apps on the Android Market

    ‘DROID: Ten FREE Must-Have Apps on the Android Market

    First things first, if you don’t have an Android phone, get one. I have to say that even though I’d prefer NOT to have to sift through all the bloatware AT&T insists on installing (and refusing to allow the end user to uninstall) I still can’t see myself owning a non-Android phone now that I have had the pleasure of owning one. After playing around in the Android market for a while, here are the apps I’ve decided my phone just isn’t worth having if they aren’t installed:

    1. Barcode Scanner: Let’s say I’m browsing around the internet and come across a killer Android app. Do I really want to have to find that app in the market? Not really. How about an app that lets me just scan the app’s QR code to download it? Let’s say I’m shopping around for a new microwave oven and I find one that I think is a good bargain. Do I want to assume I’m getting a good deal? Not really. How about an app that allows me to scan a barcode (UPC label) then gives me the option to search the web, do a product search, or look through Google Shopper to find comparable pricing. Barcode Scanner was developed by ZXing Team and uses your phone’s camera to scan QR codes/barcodes to download applications or find information about products. It also supports bulk scanning if you want to get information on multiple barcodes at once. If you already have a basic scanner installed and want more functionality in an easy-to-use interface, scan the QR code to the right to install Barcode Scanner or run a search to find it in the Android market.
    2. CrossConnect Bible: I’m a Theology Major so the Bible is essentially one of my textbooks. Having it on my phone is an excellent way to ensure I’m able to have a study reference available at all times. CrossConnect has a Daily Verse widget for your home screen (and a daily verse function for viewing within the app itself), audio playback which will read your selected passage to you, a randomize feature called “Inspire” which displays a random verse each time you press it, audio sermons by John Piper from DesiringGod.org that you can download or stream, and a share button that allows you to publish Scriptures across your social network (or via text message and email). The app’s settings allow you to set the text size, type, and color as well! You can find CrossConnect in the Android market or just scan the QR code to the right.
    3. Fake-Call Me: Imagine you’re at the park. Some wacko comes up and starts babbling on and on about a fight they had with their spouse, the way their kid keeps peeing in the wastebasket, and how Verizon keeps overcharging them on their cell phone bill. You nod and smile, hoping that your silence will give Captain Awkward a hint… but alas, it does not. Fake-Call Me gives you a way out without seeming rude (because you know, someday this person could end up teaching your child’s history class) by letting you schedule a “phone call” to come in which is obviously going to be an emergency! It allows you to program the number and name that will show up on the caller ID and choose the time delay before your phone begins to ring. There is also a 99-cent pro version that lets you choose a contact from the phonebook so that the contact’s photo displays, add an audio functionality so that a pre-recorded message is played when you ‘answer,’ store the fake call in your call log, AND schedule multiple fake calls at once – you know, because it’s urgent :) That’s well worth a buck if you ask me!
    4. Foursquare: Not everyone has gotten warmed up to this trend yet, but as someone who was once VERY skeptical about Foursquare, I must admit that once I started using it I’ve gotten quite addicted. I find myself checking in just about everywhere I go. I’m still pretty cautious about it and a majority of the time, I will actually check in as I’m walking out because who knows who might come lurking where you are!? It is a pretty fun app for people who are meeting up with friends or who are out of town with a group and want to keep in contact, letting one another know where they are as they bounce around from location to location. I use it around town here when I stop for sweet tea or run in Walmart to shop… I’ve gotten quite competitive trying to oust people from Mayorship of my favorite places! You can also read and leave tips about places you visit. Was there an awesome waitress that you want to recommend or a dish that was downright terrible you want to warn people about? You can do that on Foursquare. The app lets you keep up with your friends’ activity, use your GPS to suggest places in your vicinity, and show you your recent history.
    5. Google Voice/Maps/Navigation: I put these three in one because most of Google’s Android apps come pre-installed on the phone. If you want to know all the apps Google has available for the Android, you can find and download them on the Google for Android page. Google Voice is an excellent service which assigns you a telephone number which you can integrate with your Android seamlessly. You can set it to use ONLY Google Voice to make calls, prompt you, or disable it altogether. I love the app because it allows me to get transcripts of my Google Voice messages delivered to my handset and since I am on a family share plan with FOUR other people, I can add my Google Voice number to our A-list and use it to make unlimited free calls domestically and VERY inexpensive international calls. That sure would have come in handy when Barry was in Germany — we spent a small fortune talking on the phone! Google Maps uses the phone’s GPS to not only tell you where you are, but give you directions to where you need to go… use it along with Google’s Navigation program and you have GPS Navigation right there on your phone. Navigation also speaks to you, so there’s no fumbling with the phone or trying to look at the screen while you drive. My husband and I used it on a recent trip and it was pin-point accurate in telling us where to turn and when!
    6. Pandora: This app is an absolute LIFESAVER on long trips. When you’re tired of listening to the same old songs on your mp3 player or rotating out CD after CD and flipping through every radio station or satellite radio channel known to man, you can plug your phone up to your vehicle and feed the Pandora radio stream through your car’s audio system. Alternately, if your spouse is like mine and actually ENJOYS listening to the same horrible music for hours on end, you can always plug in some ear buds and listen all by yourself :) It’s also useful when you’re jogging or even just sitting at your PC — I plug my phone up to my computer using a 3.5mm jack and listen to Pandora as I work!
    7. PayPal: The PayPal app for Android is amazing. You sign in using your phone number and a 4-digit PIN to access your PayPal balance, transaction history, and account information. You can also send/receive money, request money, and it supports the all too popular “bump” mechanism which allows the transfer of funds between two PayPal customers simply by bumping the phones together. There are also some pretty cool tools in the app like a bill reminder and a function that lets you actually split a bill while you’re out with a group. It’s a pretty simple app; there aren’t a lot of bells and whistles, but it’s certainly handy to have for those like myself who use PayPal on a daily basis for business. It allows me to check my PayPal balance within seconds so I’m not embarrassed when I try to pay for something with my PayPal card and the funds aren’t available :) It will also pull email addresses and phone numbers from your phone’s contacts to help you send money or an invoice while you’re on the go and has a quick search field so you don’t have to sort through 453 records to find who you’re looking for. I couldn’t find a QR code for the PayPal app, but it’s searchable in the Android market.
    8. TweetCaster: TweetCaster is by far my favorite and most used Android app. It allows me to view the tweet timeline of all the people I follow on Twitter, find and follow people, view who is following me, reply, retweet, and direct message all from one screen. It also lets me see the lists I’m on as well as the lists I’m following and see as well as add to my favorites. I can upload photos to TwitPic (or yfrog/tweetphoto) and videos to TwitVid, filter my stream by a search term (great for following a hashtag), and even update my Facebook status when I publish a tweet (or update my Facebook status without publishing a tweet and vice versa). I can also manage MULTIPLE twitter accounts on this thing – I can switch between accounts with two taps of the screen. There’s also a couple of nifty little features like ‘shake to refresh’ and finding tweets of people near me by entering my zip code or using my current GPS location. Seriously this app does everything but cook me pancakes.
    9. SMS Popup: While I love the way Android’s notification menu slides down and up I’m one of those people that can appreciate the “old” way of doing things… I like my text messages to display on my screen without having to click over to view my messages. SMS Popup is a simple tool that does just what the name says – pops the new text message up on the screen and has four buttons whose functions you can choose out of the following commands: close, delete, delete with no confirmation, reply, quick reply (this lets you select a pre-typed response to send), reply to phone number, text-to-speech, and inbox. You also have the option to disable any of the buttons if you don’t have a need for all four. There are also a ton of other little nit-picky options for you to customize the way this app operates.
    10. WordPress: As a blogger, there is nothing more valuable to me than a tool that gives me the opportunity to draft articles while I’m waiting in line at a checkout, a drive through, or anywhere else for that matter. With the WordPress for Android app, I can add ALL of my blogs into the UI, regardless of whether they are self-hosted or hosted on WordPress.com (and for those who don’t yet have a blog, this app will help you create one – SWEET!) and it stores all of my login information so that a simple touch brings up my dashboard where I can moderate comments, view and edit posts, publish articles, modify or add pages, and view my stats. When I add a blog posts, I can format the text, add media from my phone, select tags and categories, and publishing is optional which means I can save drafts to my blog directly from my phone so that I can add custom fields and whatnot before actually publishing them for the world to see. That would be my only gripe about this app – I would LOVE to be able to manipulate the custom fields… then my life would be complete :)

    Are you an Android owner?

    What apps could you not possibly live without? Leave me a comment and let me know what I’m missing!