Our company was founded on a very basic principle: Business should be conducted on a personal level with a professional approach. Clients should be not only our livelihood, but also our inspiration. Services should be performed ethically, thoroughly, and in a manner that reflects pride and appreciation for the level of trust placed in us. In keeping with that idea, our hosting service is second to none.
With a wide range of platform support, automatic back ups, and WordPress maintenance, your accounts — and peace of mind — are always secure! The integrity of our server and the security of your account are our utmost priority. Enjoy security patches and personal customer care to keep your website running with the highest level of performance, speed, and uptime available!
All of your records are up to date and organized in our online system. Print itemized invoices, receipts, and statements right there from your dashboard to make tracking your services, payments, and expenses simple. From the same portal, you can view, submit, and manage support tickets as well as receive project estimates, issue disputes, and download copies of your records in pdf format!
Our packages vary in many ways, but there are several features that come standard with every plan:
eDesign-Pro is so much more than hosting which becomes an asset to YOU as we have the know-how to support you in every way possible.
Technically, yes. You are on a server with several other websites, but we are not a typical/traditional shared hosting company nor do we offer typical/traditional shared hosting plans. Our clients are on very powerful dedicated servers which are never loaded with more websites than each server can support with half of its resources on average. This ensures that we are able to withstand peak surges without sacrificing performance or uptime.
Our company is independently owned and operated by an experienced WordPress and design expert, which means our clients receive support in one place for a vast array of services. Not only do we offer premium support and assistance packages but because we understand the ins and outs of the platforms that power your online presence, our team is able to quickly and efficiently detect and resolve issues often before they interfere with your service.
Our servers are monitored 24 hours a day, 7 days a week. Each of our servers have eight CPU available. Our monitoring systems check every 3 minutes to determine the current load average and immediately notify our admins when any of our servers are using 5 or more of the available CPU so that we are able to keep an eye on the behavior of running processes and prevent overload from occurring. Most hosting companies do not begin to resolve an issue until contacted by the client and informed that there are performance issues or downtime. Our admins begin working on issues long before our clients are aware and in turn often resolve issues without accounts experiencing any affects at all. To go a step further, when our clients DO experience connectivity or performance issues, they generally can immediately get information by visiting our Facebook page, which we post to as soon as problems arise and continue to update until resolution is finalized to keep everyone informed.
Of course! Our testimonials are readily available and all of our prospective clients are more than welcome to request direct references as well.