POLICIES REGARDING PAYMENTS
PayPal, Google Checkout, and all major credit cards are accepted. Please review our procedure for more information about payments.*
*IMPORTANT: Be sure to review our procedure as agreeing to these terms asserts that you have full knowledge of revision limits, deposit requirements, sale pricing stipulations, payment installation options, and development-phase modification fees.
SATISFACTION GUARANTEE
We pride ourselves on maintaining 100% customer satisfaction. eDesign-Pro operates with the mindset that our work is not finished until you are happy with the end result. However, once a project has been approved and accepted, mind/preference changes will not constitute additional work being performed without fees being assessed. Due to the nature of our work, absolutely NO refunds will be issued once a project has begun! Refunds prior to the start of the project are at the sole discretion of our design team.
CREDIBILITY AND REPUTATION
We understand your concerns and expect that each of our clients is searching for a reputable company with which to do business. It is crucial to your peace of mind to know that you are dealing with professionals who take your project seriously. Because of this, our project history is open to each of our prospective clients. Not only do we encourage you to check out our background — we fully expect it! If at any time prior to the start of your design you would like to contact one of our previous clients for a reference, feel free to request that information from us. Ask around — we are confident that what you will find will be to your liking!
USE OF CUSTOM WORKS
While we prefer that our designs not be deviated from, we understand that our clients may want a change of scenery from time to time. You are more than welcome to tweak your site to your heart’s content. Please be mindful, however, that we are not liable for any mishaps that result from modifications you perform. As such, there will be a fee if those mishaps require our attention to correct. Designs that have been developed for a specific website cannot, wholly or in part, be used on other websites or in printed materials without prior express written consent.
DISCLOSURE AND CREDITS
Your website and/or blog will reflect a hyperlinked disclosure crediting our firm for the work performed. This will not have a prominent placement on your blog and will typically be located in small print at the bottom of the page in your website (or the footer of your blog). Without purchasing a disclosure waiver for 35% of the total initial cost of your project, this hyperlink should not be removed. Redesigns performed utilizing elements of designs created by eDesign-Pro Company must be clearly credited. If you have any questions regarding this requirement, please contact us in advance so that our staff may advise you on this issue.
CLIENT RESPONSIBILITY
Please complete the form below accepting the terms listed herein. A copy of the terms as they appear currently will be emailed to you along with your proof of acceptance. This ensures that you are aware of the terms as they were presented to you in case the published terms change during the course of your project. Your project will not be placed into the design queue until your confirmation of receipt of and intended adherence to these terms is submitted via the form below. Depending on the services you have contracted through eDesign-Pro Company, you may receive a supplementary set of Terms. Conditions in one set do not nullify your responsibility to the terms contained in the other.