Procedure
Once your options have been chosen and submitted, we will process your request and a representative will contact you for a personal consultation. After obtaining the information we need to begin designing your company’s website, you will be given the option to pay your account in full or in two separate installments.*
If you choose our installment plan, we will generate an itemized invoice which will be sent to the email address you provided with your consultation request. Your initial invoice will be for 50% of the total cost of your design and development package.
Please note: ONLY the amount of your design and development costs are eligible for installment payments. Any additional components which require us to pay up-front costs on your behalf such as additional hosting, domain registration, and other services or add-ons that are obtained for a fee MUST be paid at the same time your initial payment is submitted.
Your project is completed in three phases:
- Consultation Phase: You will be allowed as many consultations as needed. We pride ourselves on being able to create lasting relationships with our clients and ensuring that our customers can trust that we will go the extra mile to do everything it takes to make them happy!
- Design Phase: This phase is where we work together with you to ensure that your final product exceeds all your expectations. We are excited to provide your business with the edge that a professional web site can supply at a price that allows any allotted budget to afford all the necessary extras! Once the design has been completed you will receive an email confirmation with a link for you to view and approve your project.
- Development Phase: Once we receive your approval, we will begin development of your project. You will receive a final invoice for the remaining balance – if any – which is due prior to completion. Once your project reaches development, there may be an additional fee for modifications depending on how much of the project has been completed.
*Projects totaling $300.00 or less are not eligible for this installment plan; a deposit of 70% will be required up front with the remaining balance due at the time the site is uploaded. Balances of under $100 must be paid in full up front. Services that require up-front costs on our behalf, such as printing, are not eligible for installment payments. These fees MUST be paid in full upon approval, prior to completion.
ALL projects are covered under 100% satisfaction guarantee. This does not apply to previewed and approved work. Mind/preference changes are not our responsibility.
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